so you can stop stressing, and get the results you, and your team, want.
I love being a manager. I loved the people on my team. I love mentoring and coaching. I loved seeing what we could accomplish as a team. But it wasn’t always sunshine and rainbows.
You see… I loathed difficult conversations.
So, I would put the conversations off. Or, I would play them over and over and over in my head, spending way more time stressing about the conversation than actually having it. Meanwhile, the issues would go unaddressed, while I swirled in a sea of anxiousness and worry. These were not shining leadership moments.
This is exactly why I developed a process to take the “difficult” out of difficult conversations. My five-step framework helps you master any difficult conversation. Whether it’s with direct reports, supervisors, coworkers, or customers and clients, this framework will allow you to have any discussion with confidence.
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